NASRULLOH, Wildan Khotibul Umam; HERMANTO, Cahyo; JAMALUDIN, Ikbal; EMALIA, Lilis. Public Complaint Management Information System Based on Complaint Topic Classification Using the Naive Bayes Model. Journal of Economics, Management, and Entrepreneurship, [S. l.], v. 3, n. 1, p. 71–85, 2025. DOI: 10.55208/hasgnc24. Disponível em: https://journal.lemlit.org/index.php/jeme/article/view/143. Acesso em: 9 oct. 2026.